One platform. Every feature. Every stage.
KPro combines powerful operational features with connected digital customer experiences, giving housing providers a single platform to manage the complete affordable home ownership journey.
Purpose-built for affordable home ownership, KPro supports new homes, Shared Ownership, resales and staircasing, while providing the flexibility to integrate with your wider technology ecosystem.
Generate demand
Reach the right buyers with targeted campaigns and portals.
Manage enquiries
Capture, qualify and nurture leads in one centralised place.
Connect and extend
Seamlessly integrate with your existing systems and scale with your needs.
Build the platform around your organisation.
KPro has been designed as a modular platform, allowing housing providers to start with a single feature such as Listings or Centralised Leads, or deploy a fully connected platform spanning sales, marketing and home ownership. Every feature works independently while remaining part of one connected ecosystem, giving you the flexibility to evolve at your own pace without replacing the technology you've already invested in.
Publish once. Everywhere.
Manage developments and property listings from a single location and automatically publish them across your own website, specialist shared ownership portals and connected property channels.
Purpose-built for affordable home ownership, One Click Listings keeps property information synchronised across your website, Share to Buy, Rightmove, Zoopla and other connected platforms, removing duplicate administration and ensuring every listing remains accurate and up to date.
Every enquiry. One place.
Capture enquiries from every source into a single, centralised inbox, automatically linking customers, developments and activity throughout the sales journey.
Whether enquiries originate from your own website, Share to Buy, property portals, marketing campaigns or existing home ownership customers looking to resell, staircase or make other enquiries, every enquiry can trigger the appropriate workflow within KPro.
Configure processes around the way you work.
Every housing provider operates differently. KPro’s Process Engine enables you to configure workflows, automate routine tasks and guide teams through every stage of the customer journey.
Support affordable home ownership processes with configurable workflows, KID generation, document creation, e-signatures, AML and identity checks, payment handling, approvals and automated communications, all tailored to your organisation’s processes while reducing administration and improving compliance.
Build stronger customer relationships.
Create targeted campaigns and automated customer journeys using live KPro data to engage customers at the right time with the right message.
From initial enquiries through to long-term nurture campaigns, every communication remains connected to the wider customer journey, helping you improve engagement and increase conversion.
Make informed decisions with confidence.
Turn operational data into meaningful insight through configurable dashboards and reporting that provide visibility across performance, customer activity and operational efficiency.
Monitor allocations, sales progression, purchaser profiles, void performance and shared ownership portfolios through real-time dashboards, while making data available for wider organisational reporting and business intelligence.
Digital experiences that keep customers connected.
Customer Experience Features extend KPro beyond your internal teams, creating connected digital journeys for home seekers, buyers and residents.
Whether embedded within your website or delivered through dedicated portals, every interaction remains connected to KPro, reducing administration while creating a seamless customer experience.
Help customers find their next home.
Support customers from their very first interaction through intuitive search and digital application experiences designed to simplify the buying journey.
Search & Listings
Help customers discover available homes through live availability, advanced search and rich property information connected directly to KPro.
Digital Application Form
Capture complete online applications through configurable forms tailored to your organisation's requirements. Fully compliant with the Shared Ownership Code, applications feed directly into KPro, improving data quality while reducing manual administration.
Keep customers informed and moving forward.
Provide customers with the tools they need to manage their journey while giving your teams complete visibility and control.
Appointment Manager
Enable customers to book appointments online while managing availability, confirmations and follow-up through KPro.
Homeseeker Portal
Provide customers with a personalised portal where they can track progress, access documents and stay connected throughout their purchase journey.
Continue the relationship beyond completion.
Support customers throughout home ownership with connected digital experiences that provide ongoing guidance, self-service and specialist journeys.
Home User Guide
Give residents a personalised digital hub containing everything they need throughout home ownership, from property information and documents to useful guidance and ongoing support.
Resales Portal
Support shared ownership resales through a dedicated customer journey connected directly to KPro workflows and case management.
Staircasing Portal
Provide customers with a guided staircasing journey that simplifies enquiries, valuations and purchasing additional shares.
Start the conversation
Whether you're exploring options or actively reviewing your current setup, we'd be happy to share how KPro could support your organisation.