KPro is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or use our services. By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
KPro is a trading name of Keaze Ltd, a company registered in England and Wales (Company Number 11020692).
Registered Office: Balfour House, 46–54 Great Titchfield Street, London W1W 7QA
VAT Number: 285756943
Email: support@kprosoftware.co.uk
Website: www.kprosoftware.co.uk
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Keaze Ltd is the data controller responsible for the personal information collected through this website.
Information We Collect
Depending on how you interact with us, we may collect your name, company or organisation, job title, business email address, telephone number, information submitted through our contact forms, communications you send us, and website usage information collected through cookies and analytics. We do not knowingly collect sensitive personal information unless you choose to provide it.
How We Use Your Information
We use your information to respond to enquiries, arrange demonstrations or meetings, provide information about our products and services, deliver customer support, improve our website and services, send product updates, industry insights and marketing communications where appropriate, and meet our legal and regulatory obligations. We only process your personal information where we have a lawful basis to do so.
Marketing Communications
If you enquire about our products or services, we may contact you with relevant updates, news and information about KPro. You can unsubscribe from marketing communications at any time by following the unsubscribe link within our emails or by contacting us at support@kprosoftware.co.uk.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website. These may include essential cookies required for the website to function, analytics cookies to help us improve the website, and marketing cookies where applicable. When you first visit our website, you’ll be asked to choose your cookie preferences through our cookie consent platform. You can update your preferences at any time.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted service providers who help us operate our business, including providers of website hosting, customer relationship management (CRM), analytics, email communications and cloud infrastructure. These providers only process your information on our behalf and under appropriate contractual safeguards. We may also disclose information where required by law.
International Transfers
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR.
Data Retention
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected or to meet our legal, regulatory and contractual obligations. When information is no longer required, it is securely deleted or anonymised.
Your Rights
You have the right to access your personal information, request correction of inaccurate information, request deletion of your information where appropriate, restrict or object to processing, request a copy of your information in a portable format, withdraw consent where processing relies on consent, and lodge a complaint with the Information Commissioner’s Office (ICO). Further information is available at ico.org.uk.
Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. While no method of internet transmission can ever be completely secure, we continually review and improve our security practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Data Protection Officer
Keaze Ltd (trading as KPro)
Balfour House, 46–54 Great Titchfield Street, London W1W 7QA
Email: dataprotection@kprosoftware.co.uk