KPro: A modular end-to-end system
KPro is set up in modules where its features can be used as a complete end-to-end system or can be taken apart and used individually to connect with the system you already have in place.
One Click Listing
Upload your listings with a single click. Our API connects to your website and automatically uploads new listings to various property portal websites in an instant.
Centralised Leads and Outreach
No matter your portal or platform, we make lead management simple, centralising all of your data in one, accessible view, creating a seamless experience helping you reach more customers easier.
Make your day-to-day processes easier to manage by creating simple and configurable workflows.
Build workflows for shared ownership, private sale, private rent, rent to buy, staircasing, resales, and any custom processes you require.
Remove the hassle of in-person contract signing with remote, secure e-sign. Coupled with ID verification and reservation payment tools for a totally digital experience.
Monitor and improve sales performance with real-time reporting on all aspects of the lettings process, from lead numbers to key dates of the buyer’s journey.
Optimise your email marketing with KPro's all-in-one email campaign manager.
With KPro’s advanced customer segmentation tool, you can:
- Create and save campaign lists
- Schedule campaigns, track open rates and monitor the history of communication sent to applicants
- Look at insights from the campaign reporting tool for continued optimisation of your email marketing strategies
Reporting and Analysis
Step up your sales and marketing strategies using key insights on leads, listings and milestone activities.
Real-time reporting on all aspects of the sales and marketing process, from lead quality, performance of different advertising channels, to key dates in a buyer's journey, gives you a full scope of everything you need in one centralised area, enabling data-driven decisions.
Home User Guide
Deliver seamless customer experiences with KPro’s Home User Guide.
KPro’s Home User Guide is a secure customer account area that enables home owners and tenants to find information about their homes and appliances. It provides an online ‘move-in checklist’ that helps home movers stay on top of things during their move.
Through the creation of a digital pack, uploading documents and curating FAQs are handled efficiently by KPro’s back end, which makes self-service accessible, and troubleshooting easy.
This feature helps make initial enquiries to your housing provider for repairs, rents, and service charges easy - storing them in one area. You also receive approximate property valuations, calculate staircasing scenarios and even begin the staircasing or resale process through KPro’s software.
Empower home seekers and owners by using KPro’s customer portal area to self-service key aspects of their journey:
Customers can manage their property interests, marketing preferences, and appointments. They can also complete application forms online, make reservation payments, upload relevant documents, and monitor the progress of their sales via a reactive milestone tracker.
Customers can access up-to-date property information including lease, appliance, and utility provider information, as well as relevant contact details. They are also able to make sales, housing management, and rent account enquiries.
Spend less time booking appointments over the phone or email.
KPro’s appointment booker provides a self-service function for home seekers to book and manage appointments, such as viewings and open day attendance, for chosen developments. Appointment Booker can be customised to your brand’s style and implemented on your website for immediate impact.
Hook this up with the Process Engine and automated email responses can be triggered by events or timelines, including booking confirmations, reminder emails, post-viewing follow-up emails, and more.
Build the digital toolkit that works for you
KPro is built to be one tool or many. Choose the modules you want to pay for and get going right away. Easily integrate and synchronise with other tools and existing software. It’s a simple process that can be used with or without a connected system, making sure that we can offer you what you need, however you need it.
Transform customer relationships and improve governance
Get in touch to unify your entire sales and lettings process with KPro.